Terms and Privacy

Privacy Policy
Effective Date:  01-25-2020
This Privacy Policy explains how we collect, use, store, and protect personal information when
you publish your book through IngramSpark under your own author account. By using our
publishing assistance, consulting, or submission services, you consent to the practices described
below.
1. Information We Collect
We may collect the following types of information from authors who publish their book through
IngramSpark:
1.1 Personal Identification Information
Full name
Mailing address
Email address
Phone number
1.2 Publishing-Related Information
Book title, synopsis, genre, and manuscript files
Cover files, interior files, copyright details
ISBN numbers (author-provided or newly assigned)
Metadata needed for IngramSpark (keywords, pricing, BISAC categories, etc.)
1.3 Account Information (When Assisting with IngramSpark Setup)
IngramSpark username (if provided for setup)
IngramSpark dashboard access (only if author grants temporary permission)
Account preferences (currency, printer options, distribution settings)
1.4 Payment-Related Information
If the author pays for publication support:
Billing address
 
Payment confirmation (we do not store or collect full debit/credit card numbers)
All payment processing is handled securely through verified third-party processors.
2. How We Use Your Information
We use your information solely for the following purposes:
2.1 For Book Publishing Through IngramSpark
Creating or completing your IngramSpark account
Uploading cover and interior files
Registering your ISBN and book metadata
Submitting your title for global distribution
Managing revisions and proof approvals
2.2 Communication
Updates on your book’s publication status
Delivery of digital proofs, revisions, and distribution notifications
Customer support and troubleshooting related to uploads or account setup
2.3 Compliance
To comply with IngramSpark requirements and publishing industry standards
To maintain accurate publishing records for the author
We do not sell, rent, or share your information with any third party for marketing purposes.
3. How We Protect Your Information
We implement industry-standard safeguards to ensure your information remains secure:
Passwords, login details, and sensitive files are never shared with unauthorized
individuals.
Access to your IngramSpark account (if granted) is temporary and removed immediately
upon project completion.
All book files and author documents are stored securely and deleted upon request.
 
4. Author Ownership and Control
4.1 You Retain 100% Ownership
All information, manuscripts, book files, metadata, and account settings belong solely to the
Author.
4.2 IngramSpark Account Belongs to the Author
If we assist with setup, the account is created in the author’s name, and only the author has
long-term access.
4.3 Data Deletion
Authors may request deletion of:
Manuscripts
Cover files
Author documents
Any temporary login information
All personal data stored for project purposes
Deletion requests will be completed within 7 business days.
5. Sharing of Information
We may share your information only when necessary to complete publishing activities:
5.1 With IngramSpark
To upload, revise, distribute, and publish your book.
5.2 With ISBN Agencies (if applicable)
If we assist with ISBN registration through Bowker or another agency.
5.3 Legal Requirements
If required by law, regulatory bodies, or court order.
We do not share information with:
Marketing companies
 

External vendors
Third-party sales agencies
Unless explicitly approved by the author.
6. Cookies & Website Tracking (If Applicable)
If this policy is used on your website:
Your site may use cookies for analytics, browsing behavior, and service improvements. Cookies
do not collect personal information unless voluntarily submitted by the user.
7. Third-Party Links
Your IngramSpark account may be linked to:
Amazon
Barnes & Noble
Kobo
Apple Books
These platforms have their own privacy policies. We are not responsible for their practices.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically. Updates will be posted on our website or
emailed to authors when applicable. Continued use of our services signifies acceptance of any updates.

Terms and Conditions
Effective Date:  01-25-2020
These Terms and Conditions (“Agreement”) govern the relationship between the Author and
the Service Provider/Agency (if applicable) for the purpose of preparing, publishing, and
distributing the Author’s book through IngramSpark under the Author’s own account.
By using our services, you agree to the following terms:
1. Definitions
“Author” – The individual who owns the manuscript and all intellectual property rights.
“Service Provider/Agency” – The company or individual providing assistance in
formatting, uploading, designing, and managing the publishing process.
“IngramSpark” – A third-party global distribution platform used for book printing and
distribution.
“Book” – The manuscript, cover, metadata, and all publishing materials supplied by the
Author.
2. Author Responsibilities
2.1 Ownership of Content
The Author affirms that they own full rights to the manuscript, cover, and all book materials
submitted for publication.
2.2 Accuracy of Information
The Author is responsible for providing accurate personal, financial, and book-related
information required for IngramSpark.
2.3 Approval of Files
The Author is responsible for approving:
interior files
cover design
proofs
  pricing and metadata
No files will be finalized or uploaded without the Author’s consent.
2.4 ISBN Management
If the Author provides their own ISBN, they retain full ownership.
If the Service Provider provides an ISBN, ownership terms must be clarified in writing.
3. Service Provider Responsibilities (Skip if self-publishing fully alone)
3.1 Scope of Services
The Service Provider may assist with:
Formatting and layout
Cover design
Metadata preparation
IngramSpark account setup (if requested)
Uploading and revising files
Distribution submission
3.2 Temporary Access to Accounts
If the Author grants temporary login access, the Service Provider agrees to use it solely for
project-related tasks and remove access upon request or completion.
3.3 Delivery Timeline
Timelines for design, formatting, and uploading will be communicated to the Author and may
vary depending on revisions or IngramSpark processing times.
4. IngramSpark Account Ownership
4.1 Author-Owned Account
The IngramSpark account will be created under the Author’s name and email.
The Author retains 100% control and long-term access.
4.2 Account Permissions
The Service Provider may access the account only with the Author’s permission and for
publishing tasks.
 4.3 Royalties
All royalties generated from IngramSpark belong solely to the Author.
The Service Provider does not receive any share unless separately agreed upon in writing.
5. Payments & Fees
5.1 Service Fees
The Author agrees to pay all associated publishing and service fees, including:
IngramSpark upload/revision fees
Printing/proof costs
Formatting or design service fees
Marketing and distribution packages (if applicable)
5.2 Non-Refundable Services
Any completed work (design, formatting, file uploads, consultations, revisions) is non-
refundable.
5.3 Late Payments
Invoices must be paid within agreed timelines. The Service Provider may pause work for
overdue accounts.
6. Intellectual Property Rights
6.1 Author Ownership
The Author maintains full copyright and intellectual property rights over the manuscript and all
book content.
6.2 Use of Materials for Portfolio
If permitted, the Service Provider may use the Author’s cover or book title strictly for
promotional or portfolio purposes.
This requires Author approval.
6.3 Third-Party Images and Licenses
Any images or assets provided by the Author must be licensed or owned by them.
The Service Provider is not responsible for copyright violations caused by Author-provided
content.
 7. Confidentiality & Data Protection
7.1 Privacy Compliance
All personal and publishing information will be handled according to the Privacy Policy.
7.2 Confidential Information
Any documents, manuscripts, or login credentials shared will remain confidential.
7.3 Data Access Removal
Upon project completion, the Author may request that all files and login access be deleted
within 7 business days.
8. Revisions, Updates & Proof Approvals
8.1 Revision Requests
The Author may request reasonable revisions before final upload.
Major revisions may incur additional fees.
8.2 Proof Approval
The Author is responsible for reviewing and approving digital or printed proofs before
distribution.
8.3 Post-Publication Changes
IngramSpark may charge revision fees.
The Author agrees to cover these costs.
9. Distribution & Print Services
9.1 IngramSpark as a Third Party
IngramSpark is responsible for:
printing
distribution
global listing
order fulfillment
The Service Provider is not liable for delays, print issues, or distribution decisions made by
IngramSpark.
 9.2 Retailer Listings
Global distribution availability depends on IngramSpark and individual retailers (Amazon, B&N,
libraries, wholesalers).
10. Limitation of Liability
10.1 Service Provider Liability
The Service Provider is not liable for:
printing defects
distribution delays
retailer pricing changes
IngramSpark technical issues
lost sales or royalties
account restrictions caused by IngramSpark policies
10.2 Maximum Liability
In any dispute, the maximum liability of the Service Provider is limited to the amount paid by
the Author for the publishing service.
11. Termination
Either party may terminate the working relationship with written notice.
Upon termination:
All completed work remains non-refundable
Access to accounts must be revoked
Files produced remain the Author’s property
12. Governing Law
This Agreement shall be governed under the laws of the Author’s state/country unless
otherwise specified.
13. Acceptance of Terms
By using our publishing services or submitting your book for publication through IngramSpark,
you acknowledge that you have read, understood, and agree to these Terms and Conditions
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